Comprehensive hardware coverage
Manufacturing defects, sensor calibration and core mechanical systems are covered for the full warranty term from the date of activation.
Device Warranty
A warranty as considered as the device.
Every AiNova unit arrives backed by premium coverage and a dedicated support services program — because a luxury system deserves a luxury promise.
Cartridge system guarantee
Compatible cartridges are guaranteed to dispense as specified. Defective cartridges are replaced at no cost.
Round-trip concierge shipping
If a covered repair is needed, we arrange and cover round-trip shipping — your device never leaves your side for long.
Dedicated support line
A priority concierge channel for warranty holders, with direct access to specialists who know your serial number.
Lifetime calibration support
Sensor recalibration services remain available beyond the standard term, keeping your results consistent for years.
Accidental protection option
An optional extended plan adds coverage for accidental damage beyond standard manufacturing defects.
Coverage Tiers
Protection that grows with you.
Standard
2 years
Included with every AiNova unit — full hardware and cartridge coverage from activation.
Extended
+3 years
Optional extension to five total years of hardware coverage with priority concierge service.
Lifetime calibration
Ongoing
Sensor recalibration available for the life of the device, even beyond the warranty term.
Specific warranty terms, durations and service availability will be published with the device at commercial availability. AiNova is currently in development; coverage outlined here represents the intended program and is subject to change.
